Last Updated: [01-11-2025]
We value your trust and satisfaction and aim to ensure that every purchase meets your expectations. since many of our products are handcrafted, minor variations are natural. please read our policy carefully before placing an order.
1. Eligibility for Returns
We accept returns only under the following conditions:
The product received is damaged, defective, or incorrect.
You notify us within 48 hours of delivery by email or WhatsApp with clear product images and order details.
Returns will not be accepted if:
The product has been used, altered, or tampered with.
The original packaging, tags, or invoice are missing.
The issue is due to natural variation in color, texture, or finish (common in handcrafted items).
2. Non-Returnable Products
The following products are not eligible for return or exchange:
Customized or personalized products
Items purchased during sale or special promotion
Products damaged due to improper handling after delivery
3. Return Process
Contact us at info@fliper.in or +91-75001-75009 within 48 hours of receiving your order.
Share your order number, reason for return, and product photos.
Once approved, we will provide instructions for pickup or courier return.
Upon receipt and inspection, we will confirm the status of your replacement or refund.
4. Refunds
Approved refunds will be processed within 7–10 business days after the returned item is received and verified.
Refunds will be issued to the original payment method used at the time of purchase.
Shipping or COD charges (if any) are non-refundable.
5. Cancellations
Orders can be cancelled only before dispatch. once shipped, the order cannot be cancelled or modified. to request cancellation, please contact our support team immediately.
6. Damaged or Incorrect Orders
If you receive a damaged or wrong product, we will offer a replacement at no additional cost or a full refund, depending on product availability.
7. Contact Us
For questions, feedback, or concerns regarding this Privacy Policy, please contact:
Batamg Fliper Pvt. Ltd.
Corporate Office: 67, Wazidpur Nada, Opp. Bhole Bada Dairy, Khair Road, Uttar Pradesh 202001
Official Website: www.fliper.in
Email: info@fliper.in
Phone: +91-75001-75009
WhatsApp: +91-75001-75009
Customer Support: Mon–Sat | 10 AM – 7 PM
